Privacy Statement
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase from our store, we collect personal information, such as your name, address, and email address, to facilitate the buying and selling process. Additionally, when you browse our store, we automatically receive information about your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system.
If you opt-in to email marketing, we may send you emails regarding updates, new products, and promotions, but only with your explicit consent.
SECTION 2 - CONSENT
How do we obtain your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or process a return, we imply your consent for us to collect and use this information for the specified purposes only. If we request your personal information for a secondary reason, such as marketing, we will ask for your explicit consent or provide you with an option to decline.
How can you withdraw your consent?
If you decide to withdraw your consent for us to collect, use, or disclose your personal information, or to stop receiving marketing communications, you can contact us at info@lanessah.com at any time.
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products to you. Your data is stored through Shopify’s secure servers, protected by firewalls.
Payment Information:
If you choose a direct payment gateway to complete your purchase, Shopify securely processes your credit card data using encryption methods in line with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction information is retained only as long as necessary to complete the transaction, after which it is deleted.
Shopify adheres to PCI-DSS standards as enforced by the PCI Security Standards Council, which includes major payment providers like Visa, Mastercard, American Express, and Discover.
For more details, review Shopify’s Terms of Service (Shopify Terms) and Privacy Policy (Shopify Privacy).
SECTION 5 - THIRD-PARTY SERVICES
Third-party providers, such as payment gateways, may collect, use, and disclose your information as required to perform their services. Some providers may be located in jurisdictions outside of your country. For example, if you are in Canada and your payment is processed by a gateway located in the U.S., your personal data may be subject to U.S. laws, including the Patriot Act.
Once you leave our store or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service no longer apply.
Links to External Sites:
Our site may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
Google Analytics:
We use Google Analytics to understand how our customers navigate our site, which helps us improve our offerings and site experience.
SECTION 6 - SECURITY
We follow industry-standard best practices to safeguard your personal information from unauthorized access, misuse, alteration, or destruction. Credit card information is encrypted using SSL technology and stored with AES-256 encryption. Although no method of transmission or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional accepted security measures.
SECTION 7 - COOKIES
We use the following cookies to enhance your browsing experience:
- _session_id: Stores session-related information.
- _shopify_visit: Tracks the number of visits (expires after 30 minutes).
- _shopify_uniq: Tracks the number of visits by a single user (expires midnight).
- cart: Stores contents of your shopping cart (persistent for 2 weeks).
- _secure_session_id: Session token for security.
- storefront_digest: Used for password-protected stores.
- PREF: Tracks user activity across Shopify (short-term).
You can choose to disable cookies in your browser settings if you prefer not to have them.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are either the age of majority in your state or province of residence, or that you have obtained the consent of a parent or guardian to allow you or your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If any material changes occur, we will notify you via this page.
If our store is acquired or merged with another company, your information may be transferred to the new owners.
QUESTIONS AND CONTACT INFORMATION
To access, correct, amend, or delete any personal information we have on file for you, or to make any inquiries about our privacy practices, please contact our Privacy Compliance Officer at info@lanessah.com.
[Re: Privacy Compliance Officer]
